HOW TO FIX: FACEBOOK BALANCE IS PAID AND STILL MY FACEBOOK AD IS NOT APPROVED 

Find below the steps and instructions on how to fix the issue when facebook balance has already been paid but still your facebook ad has not been approved. Written by MAU. Senior Digital Marketing Specialist at eDigital. & GenM



FACEBOOK BALANCE IS PAID BUT YOUR AD IS NOT APPROVED

Facebook might not approve your ad when one or more ad accounts associated with the Page that you’re trying to advertise for have unpaid ad charges. Below you can find a way to fix it.

YOUR FACEBOOK AD IS NOT APPROVE MESSAGE

“You can’t advertise for this Page because of charges that haven’t been paid. To resume advertising for this Page, please settle those charges. How to fix: Settle all outstanding balances on your ad account and contact any other Page admins or advertisers to make sure that their balances are also settled. Learn more. If you think your ad follows our Advertising Policies, you can appeal this disapproval”

Click on the appeal button if you believe all outstanding balances have already been paid.

How can you fix it?

  • Settle any outstanding balance on your ad account. You can see a summary of your charges in the Billing section of your Ads Manager.
  • Contact other Page admins or advertisers to make sure that their balances are also settled. If you’re still receiving this error after you’ve paid your balance, it may be because another ad account that is associated with the Page is carrying an outstanding balance. Check with other Page admins or advertisers to resolve any outstanding balances.
  • Appeal to Facebook. You can use the below message sample…

    Hi Facebook support team. We have paid all outstanding balances XX days ago with a new credit card as the old one has expired. We are not sure why facebook is disapproving our ad with your notification saying:  “You can’t advertise for this Page because of charges that haven’t been paid. To resume advertising for this Page, please settle those charges. How to fix: Settle all outstanding balances on your ad account and contact any other Page admins or advertisers to make sure that their balances are also settled
    Can you please approved our ad and make it live asap. Thanks. Our Facebook account name: XXX Facebook disapproved ad id: XXX

I have already paid all outstanding balances, why my facebook ads are still not approved? Once all outstanding balances that are associated with the Page have been settled, you’ll be able to continue advertising for the Page within 48-72 hours. If all outstanding balances across all ad accounts that are associated with the Page have been paid and you’re still receiving this error, contact facebook for further assistance.

How can you avoid running into this facebook “not approved ad” message notification  in the future?



FIX DISAPPROVED FACEBOOK AD FOR CHARGES NOT PAID

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Award Winner Digital Marketer, top Linkedin Influencer, Certified Facebook / Adwords Professional, Certified SEO Consultant, StartUp Investor, Writer, Speaker. 15+ years optimising some of Australia’s top brands. MAU.trains marketers via Strategy Workshops & Training Sessions inc his popular Digital Marketing Plan & Social Media Plan templates. MAU. enjoys football, latin music & hiking while teaching Digital Marketing or completing creative photography briefs and conceptual photography assignments. Subscribe to MAU.’s e-newsletter connect on LinkedIn Instagram Facebook

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By |March 2nd, 2019|facebook|