THE BEST 15 EMAIL MARKETING SOFTWARE IN 2024

Find below the best 15 email marketing software and platforms in 2024 for small and large companies. From top free to premium tools available, comparisons and more.

Brought to you by Mau, Senior Email Marketing Specialist and training facilitator at eDigital.

THE BEST 15 BEST EMAIL MARKETING TOOLS, SOFTWARE AND PLATFORMS IN 2024

QUICK SUMMARY

Not time to read this entire article? it is ok, just read the below summary.

If your subscriber database is:

New startup email marketing automation tools tend to be differentiated by price offering the lowest prices, however, in the long run, the cost of running your email marketing on them might be expensive, especially when you start automating your email marketing. If you have more than 10k subscribers and are ready to automate your email marketing to move potential customers into conversions I would review tools such as Hubspot, Drip or Ontraport.

Some of the best email marketing software and platforms are listed below…

THE TOP 15 BEST EMAIL MARKETING TOOLS, SOFTWARE AND PLATFORMS IN 2024

15. BENCHMARK 

FREE Upload up to 2,000 subscribers and send up to 14,000 emails per month for free. The free option gives you access to 10MB of image storage. After that, you need to buy a package. The lowest price package allows you to send unlimited emails to 600 contacts max. Click on the image below to be taken to the pricing comparison page so you can get the exact pricing depending on your database size.

benchmark pricing comparison packages email marketing platform

benchmark pricing comparison packages email marketing platform

14. DRIP

drip logo email marketing automation software

Thousands of marketers are graduating from typical email platforms and making more money with intelligent marketing automation from Drip. Easily send abandoned cart messages and customized emails that drive sales and deepen customer relationships. Drip’s unmatched deliverability rate will make sure you’ll land in the inbox. Key features:

  • Intuitive workflows. Embrace true marketing automation with Drip visual workflow builder. You’ll easily design comprehensive, custom email campaigns and simplify your sales funnel.
  • Deep tracking. Drip’s tracking capabilities are just as curious as you are. Start having deeper conversations, and give your customers what they want by learning exactly what they do (and don’t do)
  • User behaviour based on Facebook ads. Use automated, intelligent Facebook ads to delight your customers and bring them back to your website. Start, stop and change the ads people see, based on actions they take, all inside of Drip.
  • Easy integrations. Zip offers integrations with Leadpages and Unbounce via the Zip app.

13. ACTIVE CAMPAIGN

The cheapest Active Campaign package starts at $15/month for up to 500 contacts. Unlimited deliveries. You can send targeted, personalised email marketing messages that align with your email contacts’ interests. A great email marketing platform to increase loyalty, more repeat orders, and more referrals as your email send-outs nurture a strong customer relationship throughout all stages of your customer lifecycle. If you run events, participants can easily subscribe to your database using an optimal lead form for an iPad. Some key features:

  • Abandoned cart automation. Over 75% of consumers will abandon a cart while shopping online, but sending an abandoned cart reminder email can help bring more than 10% of them back to purchase.
  • Live chat. Engage in real-time with customers and leads on your website, capture those conversations in your ActiveCampaign account, and get the context you need about customer interactions all in one place.
  • Active Campaign integration with Square allows customers to pull online payment data and phone numbers into ActiveCampaign accounts. That means even better targeting (and more sales).
  • Easy lead follow-up. Lead localisation in different languages, lite plan login, task filtering, and iPad support.
  • Great segmentation for better targeting. The more data we can aggregate on contacts, the better your marketing will be. With that in mind, ActiveCampaign offers options such as date created, has not been sent and the last order date.
  • Automation of colour label selections. Organise automation by labelling welcome emails with a blue label, or abandon a cart with a green one…the choice is up to you.
active campaign automated lead generation photographer marketing automation

active campaign automated lead generation photographer marketing automation.

12. BLUECORE

Bluecore is a retail marketing platform specialising in email marketing automation. Bluecore’s unique ability to match customer and dynamic product data enables marketers to build intelligent, triggered campaigns that span all email programs and can be used across channels. By connecting deep data insights, Bluecore’s AI-driven decision engine determines the timing and content of the next-best campaign to surface to individual shoppers, driving relevance for shoppers and increasing revenue for brands.

11. ONTRAPORT

Ontraport is one of the World’s most powerful marketing automation tools that includes email marketing automated sequences. Some of the key features are:

  • Map your entire customer journey. Most marketing tools show you how your email performs OR how your pages convert. Ontraport is the only platform that shows how your entire business works on one single campaign map.
  • Get the right marketing insights. You can see who’s converting when, where they’re coming from and their lifetime value — and tie it all back to your marketing activities.
  • Effective tools and templates. Build your campaigns from scratch or choose from a library of turn-key templates that include pre-designed pages, emails and everything else you need to launch in minutes.
  • Campaign maps. Save time with ready-to-go, proven marketing campaigns or create your own from start to finish with a few clicks using our intuitive visual campaign builder. A robust and responsive interface invites you to effortlessly create one-of-a-kind journeys for your leads and customers to drive engagement, purchases and even referrals.
  • Real-time reporting. With built-in visual reporting that reveals priceless information about your performance by the minute, you can take control of your marketing campaign to achieve the highest return possible. You’ll have clarity on your campaign’s strong points and weak points with the click of a button so you can confidently and quickly optimise to improve your bottom line.

10. SENDGRID

sendgrid logo png

Owned by Twilio, SendGrid is a Denver, Colorado-based customer communication SMTP platform for transactional and marketing email without having to maintain servers. The company was founded by Isaac Saldana, Jose Lopez, and Tim Jenkins in 2009, and incubated through the Techstars accelerator program.

SendGrid delivers your transactional and marketing emails through its cloud-based email delivery platform. SendGrid manages all of the technical details, from scaling the infrastructure to ISP outreach and reputation monitoring to whitelist services and real-time analytics.

9. SENDINBLUE

Sendinblue is a French startup that has built a platform to help small and medium organisations run all of their marketing: email, SMS and chat marketing, automation services, Facebook ads to retargeting. Well-funded by top investors, Sendinblue also offers CRM tools. Sendinblue is active already in multiple countries with thousands of customers. Sendinblue is free for up to 300 emails sent per day to an unlimited subscriber base. Key benefit: Sendingblue offers a free chat window on your website so you can talk with customers and leads in real time.

8. CONVERTKIT

Good for automating sequences and intuitive for automation and course creation. Increase the open rate by re-sending emails to unopens. Offers custom opt-in forms to match your content. No need to duplicate subscribers for different lists – individual subscribers can be tagged and categorised for as many lists, segments, interests, and courses as you’d like. Fewer options for designed and customised emails. No A/B testing. Few third-party integrations.

7. KLAVIYO

klaviyo logo png

Klaviyo is an email marketing software company that provides an email marketing automation platform, used primarily for email marketing, personalised emails, in-app notifications and SMS marketing. Klaviyo is headquartered in Boston, Massachusetts, U.S.A.

Klaviyo is an official Shopify strategic partner. Thousands of Shopify brands use Klaviyo to own their customer data while turning transactions into customer relationships – at scale.

6. GET RESPONSE

GetResponse is a full marketing automation software that includes email marketing. Prices start from $15/month for 1000 subscribers or less. If you are looking for a tool that has it all this can be an option as it offers landing pages, CRM, webinars and auto-respondents. Key features:

  • Email marketing. Send emails that get delivered just when your contacts are most likely to engage.
  • Landing Pages. Build, publish and host beautiful high-converting landing pages.
  • Webinars. Increase conversion rates with complete webinar marketing software.
  • Automation. Automate your customer journey based on customer data and behaviour.

5. MAILERLITE

mailerlite logo png

With MailerLite you can send 12,000 emails/per month for free. Yes, that’s right, MailerLite is one of the best free email marketing software.

MailerLite is an email marketing tool and website builder for businesses of all shapes and sizes. The key idea behind MailerLite is simplicity. MailerLite provides customers with straightforward and user-friendly tools such as a drag & drop email editor, a website builder and an intuitive subscriber management interface.

4. INTERCOM

intercom logo png

Send targeted messages to the right people at the right time with Intercom. Encourage leads and users to take action with targeted email, push, and in-app messages triggered by time or behaviour.

3. CONSTANT CONTACT

constant contact logo png email marketing platform

Constant Contact is one of the best email marketing platforms, headquartered in Waltham, Massachusetts, with additional offices in Loveland, Colorado; and New York. Constant Contact was founded in 1995 by Randy Parker and was later sold to Endurance International in 2015.

With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. Constant Contact helps you avoid spam filters & maximise your click-through rate.

2. HUBSPOT

hubspot logo png

hubspot logo png

Hubspot offers you email marketing tools that treat subscribers like people. Marketing emails range from mildly personal to completely irrelevant. And it’s not always great for marketers crafting the messages, either.

With HubSpot’s email marketing tools, everything you need is inside Hubspot. You can design and send professional emails independently and optimise them to improve performance. Since it’s powered by your HubSpot CRM, you know the data you’re using to customise your emails is accurate.

1. MAILCHIMP

mailchimp logo black png transparent

If you cannot be bothered to read this whole article, just choose Mailchimp. I have benchmarked more than 120 different email platforms in the last 8 years and there is nothing better for the value than Mailchimp. You get up to 2,000 subscribers and up to 12,000 emails “sends” per month for free.

mailchimp pricing comparison packages email marketing software

Mailchimp pricing comparison packages email marketing software

HOW TO CHOOSE AN EMAIL MARKETING COMPANY

Below are the top 13 most common factors professional marketers use to evaluate when choosing their best email marketing platform.

BEHAVIOURAL TARGETING

Behavioural targeting and event-triggered messaging are some of the most powerful marketing techniques a great email marketing software should offer you. It is now crucial to check whether your email marketing platform offers tracking features for behavioural targeting to make it fast and easy to start using it to increase revenue. Platforms such as Active CampaignBenchmarkDripGetResponse allow you to:

  • Set up an abandoned cart email asking contacts if there was a problem during checkout
  • Send an email to customers who have repeatedly viewed your pricing page asking if they need any help so you can begin a sales-oriented conversation
  • Apply a tag to contacts who repeatedly view certain products so you can send them a special offer, motivating them to make the purchase.
  • Tag your contacts with their product category or topical interests to begin a targeted follow-up sequence delivering related content.

DATA MANAGEMENT

Can email subscribers be organised by…

  • Date of entry: latest subscribers, oldest subscribers, specific date periods.
  • Email addresses: Hotmail, Yahoo, Gmail.
  • Age, gender, or any other field subscription form might have.
  • Bounce subscribers total, bounce subscribers by e-newsletter.
  • Opt-out emails (suppression list).
  • How quickly is the above process? Would you need to download or have any specific software on your desktop?
  • Data Exporting: Can the above data be exported? If so, what format? How long does it take?

REPORTING

  • How quickly and easily do you get reports and in which formats those reports can be exported? (excel, pdf, word, etc)
  • Can key success events and/or metrics you have available? Some common ones include total subscribers, new subscribers, total un-subscribers, new un-subscribers, total “delivers”, open rates, click-through rates and forwards.
  • Can you organise data in ascending or descending order? For example, I generally like to have access to the most open and click-through reports so my sales team can follow up.
  • Can you compare metrics with past e-newsletters in an easy (graphic) way and be exported to a nice printable one-page report?
  • How quickly and easily reports are available and exportable after an email is sent out? What report formats are available? excel, pdf, word?

TESTING

  • How many subject lines can be tested at one time? Any extra cost? Or any hidden cost?
  • How much A/B testing you can perform before sending an email? Any extra cost? Or any hidden cost?
  • How many hours of basic training are needed to have the skills to test templates and subject lines? Any cost?

SUBSCRIPTION PAGES

  • How many different e-mail subscriptions from and completed subscription pages can be created so you can target and monitor the number of new subscribers from different online media channels at one time? Any extra cost?
  • Can the new subscribers’ data be automatically integrated with a specific CRM system? if so, any cost?

EMAIL DELIVERABILITY

  • Would they offer you a customised and dedicated email address, static IP address and Self-throttling servers and would there be any guarantee that this will minimise high bounce rates? And if it still is producing high bounce rates what would be the solutions and at what costs?
  • Sending your automated emails to the right person, at the right time with the right content to avoid this…

monkey-giphy-throwing-away-laptop

Get this free “Email Delivery handbook” Guide from Ontraport

AUTOMATION

  • Can you create automated drip email sequences? This is a popular tactic that gets users into the sales pipeline on an automated pilot.

SCALABILITY

  • Would your prospective email management provider extra charge you if more data fields are added to your email subscription page as your provider will be receiving, storing and reporting more data?

NEW VERSIONS AND UPDATES

  • Would they offer product enhancements free of charge?
  • Would they offer training on new product enhancements? What costs? How quickly?

SUBSCRIPTION CENTRE

  • You would like subscribers to be able to update their profiles.
  • Would be any extra cost if you add another entry field that will alter this “subscription centre” page?

SUPPORT

  • At what level support is free and when does it start charging?

 CONTRACT ENDING AND FEES

  • How quickly your provider will deliver back all the subscription data and in what format?
  • How much notification period is needed to end the contract and get all data back?
  • What guarantees your provider will offer that your database will not be used after the contract is finished?

OTHER CONSIDERATIONS

  • Does it have a healthy spam record?
  • Allows you to customise your template to match your branding guidelines.
  • How many emails can you send in one single day? Some providers have a limit. Check that out!
  • Can you link the platform to your current CRM Customer Relationship Management Platform? via Zapier or another tool?
  • Can you subscribe people to your database via an app for both mobile and tablets?

HOW DO YOU RECOGNISE YOU NEED A NEW EMAIL MARKETING PLATFORM?

  • You are losing market share and your customers are not buying as frequently as you expect
  • Your sales are becoming more dependent on new customers than old ones.
  • The cost of sending emails is taking a big chunk of your digital marketing budget.
  • Your email delivery rates are lowering for no clear reason.
  • People are having issues with the email format.
  • You no longer want to send emails to your current and new customers from your personal email address. It is time to dress up!

THE BEST CHROME PLUGINS FOR EMAIL MARKETING

BOOMERANG

A simple but powerful Chrome extension that enables you to schedule e-mails to be sent later and save the ones you want to read. It’s exceptionally useful if you’re afraid you’ll forget to reply or you need to send a message to a person in a different time zone.

GORGIAS

If you have a bunch of e-mails of the same type that you’re sending on a daily basis, you can reduce your workload by saving them as templates. Gorgias enables you to create personalised text templates which can be inserted quickly via keyboards shortcuts. As a bonus, you can share the templates you have with team members.

JUST NOT SORRY

When sending an important email, it’s crucial to show yourself as a confident and persuasive person. However, common words like  “just”, “sorry” and “I think” can reduce your impact. This Chrome extension highlights “weak” words in your Gmail emails and allows you to edit them before sending.

Marketers are also reading: poor email marketing examples that went bad.

Honourable mentions to ActivePipe, Aweber, Campaign Monitor, Doppler, Email Octopus, Emma, Lemlist, Mad Mimi, MailGun, MailJet, Mailmunch, MailRelay, Omnisend, Ortto, Privy, Sendlane, SmartrMail, Vero, Vertical Response, Vision6, WebEngage, Wisestamp.

CONCLUSION

Whether or not you have the most amazing email marketing platform; keep the same attention on your email subscribers as they are people who have actively chosen to hear from you and usually consist of your current clients, prospective clients and your brand advocates. Pay close attention to the number of people who open your emails and click the links inside — this is a good indicator of what kind of results you’re driving with your email marketing. If your subscribers aren’t buying, you may want to consider offering them a special offer or discount for their ongoing loyalty.

eDigital email marketing consultants and specialists can help you map out the best e-mail marketing strategy. Contact us and get a quote today.

eDigital can help you conceptualise, plan, develop, run and optimise successful email marketing campaigns that generate leads and sales for your brand.

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THE BEST EMAIL MARKETING TOOLS, SOFTWARE AND PLATFORMS IN 2024

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