HOW TO COMMUNICATE THROUGHOUT THE CUSTOMER JOURNEY 2018

Your customer want to know what’s happening at every step of the way.



Download this Navar eBook to learn what to say, and how to say it, at every touchpoint along the customer journey:

  1. Discovery: Enable smart research and attract ideal customers off the bat.
  2. Consideration: Set your brand apart from the pack.
  3. Purchase: Be transparent about what to expect during and after checkout.
  4. Shipment & Delivery: Let customers know what’s up with their purchases.
  5. Returns: Help customers feel more comfortable with returns.




HOW TO COMMUNICATE THROUGHOUT THE CUSTOMER JOURNEY 2018

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MAU. award winning digital marketing specialist at eDigital Agency

Award Winner Digital Marketer, top Linkedin Influencer, Certified Facebook / Adwords Professional, Certified SEO Consultant, StartUp Investor, Writer, Speaker. 15+ years optimising some of Australia’s top brands. MAU.trains marketers via Strategy Workshops & Training Sessions inc his popular Digital Marketing Plan & Social Media Plan templates. MAU. enjoys football, latin music & hiking while teaching Digital Marketing or completing creative photography briefs and conceptual photography assignments. Subscribe to MAU.’s e-newsletter connect on LinkedIn Instagram Facebook

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By |January 4th, 2018|ecommerce|